My wife and I had given up on getting our dream house in Longwood, FL, after we were outbid. Gena... read moreMy wife and I had given up on getting our dream house in Longwood, FL, after we were outbid. Gena wasn't even our realtor, but when she showed us a different house and we mentioned the dream house to her, she took the initiative to look into it without us even asking her to do so. She discovered the previous deal had fallen through, and though she encouraged us to use our previous agent, we absolutely wanted her to represent us since she had already shown she was diligent and thorough. She steered us professionally through the purchase of that home and the sale of our previous house. Through the process we definitely came to see her more as a friend we could trust than just an agent. When we had ideas that she thought weren't that great (like regarding our desire to overprice our previous home), she'd always tell us she'd go with that if we wanted, but took the time to explain why she thought another choice might be better for us. And she was always right! She is awesome and has our unreserved recommendation! read less